Aqua LustrePricing & Payment Terms
We aim to make our pool service costs clear and predictable from your very first conversation with us. We never hit you with hidden call-out supplements or surprise travel fees.
How prices are set
Our starting rates cover standard labour, water testing, and routine maintenance tasks. If additional chemicals, spare pipe fittings, or sand media are required, we agree on the cost with you before applying or installing them.
Payment methods
You can pay us in cash when we wrap up or by bank transfer once you receive your invoice. We do not handle or store card numbers on our website.
- Cash on completion
- Bank transfer against invoice
Invoicing
For regular domestic maintenance, we send an invoice via email immediately after the visit or provide a physical invoice upon completion. Commercial contracts receive monthly itemised invoices payable within 30 days of the invoice date.
Deposits and materials
A deposit of thirty percent is requested only for large plant room overhauls or extensive equipment installations exceeding five hundred pounds.
Late payment
Invoices not settled within fourteen days of the due date may incur a late administration fee of twenty pounds plus statutory interest.
Questions about this policy
Drop an email to [email protected] or ring us at +44 191 345 2842 during Mon-Fri 09:00-18:00, Sat 09:45-13:45. We get back to every single message within one business day.
- Merchant
- Aqua Lustre Ltd
- Registered address
- 26 Cloth Market, Newcastle upon Tyne, NE1 1EE, United Kingdom
- [email protected]
- Phone
- +44 191 345 2842
- Working hours
- Mon-Fri 09:00-18:00, Sat 09:45-13:45
- Registration
- Company No. 12205597